FAQs
As much as we would love to give everyone a chance to try our beer, Texas law does not allow beer to be sold online.
When will my order be shipped?
Yes, we ship to most countries.
Who is responsible for paying duties/taxes on international orders?
We have no control over duties or taxes that may be assessed. We fill out all customs paperwork with information that is accurate and correct to the best of our knowledge. Any duties, taxes, and fees that may be assessed are the responsibility of the recipient. If you refuse your package because you don't want to pay the fees, any charges we incur to retrieve it will be deducted from your original purchase price when we issue a refund. By placing an order with us you are agreeing to these terms. If the terms are unacceptable to you please send us an email and we will be more than happy to cancel your order for you.What can I do if my international order is delayed?
While there isn't a lot we can do from our end, we are happy to provide additional documentation if needed. We recommend contacting your local post or customs office. We cannot accept responsibility for packages that are delivered late due to customs delays as these are out of our control.
Can I return or exchange an item?
Yes. We accept returns and exchanges on regular priced items within 30 days of purchase.
All sales final on Last Call Sale items.
C/O Merch Dept.
19510 Hamilton Pool Rd.
Dripping Springs, TX 78620
You may also contact us at Merchadmin@fbbeer.com to get a printable return label.
Please include a note with your order number or your packing slip. Once we get your return we will send you a refund for the item/items. Shipping is non-refundable. You can purchase the size or other item that you prefer at your convenience.
You can send all non-merch related questions to info@fbbeer.com
Where are you located?